Privacy Policy

We collect account information you provide (such as your name and email), authentication data managed by our identity provider, billing and transaction records, and technical data such as logs needed to operate and secure the service.

We use your information to provide and improve the services, process payments and balance top ups, communicate important updates, prevent abuse, and comply with legal obligations.

We rely on trusted providers to operate the service, including an authentication provider for sign-in and a payment gateway for processing top ups. These processors handle data on our behalf under their own security and privacy commitments.

We retain personal and transaction data for as long as your account is active and as required to meet legal, accounting, or reporting obligations. You may request deletion of your account.

We apply reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, but we work to safeguard your information against unauthorized access.

Subject to applicable law, you may access, correct, or delete your personal data, and object to certain processing. Contact us to exercise these rights.

We may update this Privacy Policy over time. We will communicate material changes through the service.

For privacy questions, contact support@playu.id.